Michael John devised and delivered Bespoke Training to a group of our Health and Social Care learners to promote their awareness of Mental Health. The feedback from the learners was excellent. They all took away something positive from the session and Michael’s ability to put the group at ease encouraged productive group discussion and questioning.
The content of the session was delivered using a variety of presentation techniques that supported all of the group’s different learning styles. I would highly recommend Michael to any organisation, he is able to put together packages to meet specific requests and his “people” skills will ensure that all in attendance not only enjoy the session but also will leave with clear understanding of its content.
Michael’s packages are of high quality and will be of great assistance in supporting individuals’ continuous professional development.
Karen Calvert-Jones, Age UK
The content of the session was delivered using a variety of presentation techniques that supported all of the group’s different learning styles. I would highly recommend Michael to any organisation, he is able to put together packages to meet specific requests and his “people” skills will ensure that all in attendance not only enjoy the session but also will leave with clear understanding of its content.
Michael’s packages are of high quality and will be of great assistance in supporting individuals’ continuous professional development.
Karen Calvert-Jones, Age UK
Staff at Gwalia Mynydd Mawr found the Introduction to Dementia and POVA courses beneficial training that will help them in their day to day roles. They found the trainer to be knowledgeable and engaging; with the content pitched at an appropriate level and for the setting. Attending the courses has been a valuable experience for all concerned and has proven to be a good foundation for those Gwalia staff working with service users living with a dementia.
Kind Regards
Lucy James
L&D Adviser for Care
Ymgynghorydd Datblygiad a Dysgedigaeth i Gofal
Gwalia Academy, Grwp Gwalia
Mind Consultancy delivered mental health training for Working Links, in relation to an employment project for our customers entering the care industry. The training was thorough, engaging and enabled Working Links customers to develop their skill set to enter employment. Mike is an excellent tutor with great knowledge and history of working in this sector. I would certainly recommend this company.
Kind Regards
Amie
Amie Hall
Partnership and Provisions Co-Ordinator North Walesl
Working Links Wales
Kind Regards
Amie
Amie Hall
Partnership and Provisions Co-Ordinator North Walesl
Working Links Wales
Hello Mike,
Feed back from the training yesterday, you've met the staff do you want to hear it. Seriously though, they all thoroughly enjoyed the training and they are still going on about it today. I've had other staff asking if there is going to be any more sessions.
I've spoken to Viv the manager and she said for me to ask you to do another session, are you available in May from the 11th onward.
.
Hope to hear from you soon. Once again thanks very much.
Sue Collins
Plas y Dderwen
Hello Mike,
Feed back from the training yesterday, you've met the staff do you want to hear it. Seriously though, they all thoroughly enjoyed the training and they are still going on about it today. I've had other staff asking if there is going to be any more sessions.
I've spoken to Viv the manager and she said for me to ask you to do another session, are you available in May from the 11th onward.
.
Hope to hear from you soon. Once again thanks very much.
Sue Collins
Plas y Dderwen
We have received two courses from MIND consultancy and would not hesitate to recommend them to any other Care Provider within the Independent Care Sector.
Our trainer, Mike has excellent communication skills and was able to put the whole group at their ease from the start. The session allowed for group interaction with a great deal of experiential learning being shared. This allowed all group members to feel valued and that way they were ‘open’ to the learning process.
All sessions have been thoroughly enjoyed and presented in a very profession Where caring comes first manner. Staff have their knowledge assessed at the end of each session to ensure that all areas have been understood.
We are grateful to Mike for his input within our organisation and look forward to working with him in the future.
Rachel Kemp, Matron, College Fields Nursing Home
Our trainer, Mike has excellent communication skills and was able to put the whole group at their ease from the start. The session allowed for group interaction with a great deal of experiential learning being shared. This allowed all group members to feel valued and that way they were ‘open’ to the learning process.
All sessions have been thoroughly enjoyed and presented in a very profession Where caring comes first manner. Staff have their knowledge assessed at the end of each session to ensure that all areas have been understood.
We are grateful to Mike for his input within our organisation and look forward to working with him in the future.
Rachel Kemp, Matron, College Fields Nursing Home
Hi Mike
Just to say that the training was enjoyed by all so thanks. I will be in contact when we need any further training.
Alexandra Kelleher
Director Of Nursing
Summerhill Group
Just to say that the training was enjoyed by all so thanks. I will be in contact when we need any further training.
Alexandra Kelleher
Director Of Nursing
Summerhill Group
Mind consultancy is a service I would recommend to any care provider. The training provided is professional and to very high standard. My staff left the course with a better understanding and knowledge that will reflect on all my service users.
Mike kept my staff's attention throughout the course...and that is a blessing in itself!
I will be using Mind consultancy again.
If you ever wanted a Dementia course that really make's your staff think..... get Mike John.
Kind regards
Phillip Pengelly
Mike kept my staff's attention throughout the course...and that is a blessing in itself!
I will be using Mind consultancy again.
If you ever wanted a Dementia course that really make's your staff think..... get Mike John.
Kind regards
Phillip Pengelly
Hi Mike
Nice to meet you the other day. The feedback from the staff was excellent. Could you please advise of dates you have available for May and June.
Many thanks
Dawn
D E CHIVERS
Dawn Chivers
Operations Director
Andover Nursing Services Ltd
Nice to meet you the other day. The feedback from the staff was excellent. Could you please advise of dates you have available for May and June.
Many thanks
Dawn
D E CHIVERS
Dawn Chivers
Operations Director
Andover Nursing Services Ltd
Thank you so much for the training sessions you have delivered for the Weir Nursing Home
The feedback from my staff regarding the training was excellent.
Comments made were: Best training we have ever had, Trainer was very knowledgeable regarding each subject he trained in, We all felt included, Because he had also worked in care he understood the constraints we sometimes face and offered practical solutions. Please use him again, he always brings us bowls of sweets wish is very much appreciated.
I am really pleased Mike that you have such a good rapport with my staff because it makes organising training sessions a pleasure to know that staff are looking forward to and enjoy the experience of learning.
Once again thank you and hope to see you soon.
Kind Regards
Mrs Rita Mills
Registered Manager
Weir Nursing Home
The feedback from my staff regarding the training was excellent.
Comments made were: Best training we have ever had, Trainer was very knowledgeable regarding each subject he trained in, We all felt included, Because he had also worked in care he understood the constraints we sometimes face and offered practical solutions. Please use him again, he always brings us bowls of sweets wish is very much appreciated.
I am really pleased Mike that you have such a good rapport with my staff because it makes organising training sessions a pleasure to know that staff are looking forward to and enjoy the experience of learning.
Once again thank you and hope to see you soon.
Kind Regards
Mrs Rita Mills
Registered Manager
Weir Nursing Home
Hi Mike,
Sorry I haven't managed to do this sooner!
All staff found our recent dementia training really enjoyable. They felt the way you deliver the course makes it very relatable and is easy to engage with. They all commented that your personality and humour keeps them engaged and willing to learn. We have a great relationship with you as a home and as the manager I'm always pleased at how well my staff respond to you.
Thank you as always!
Suzy Elms (Manager)
Llwyndyrys Residential Home
Sorry I haven't managed to do this sooner!
All staff found our recent dementia training really enjoyable. They felt the way you deliver the course makes it very relatable and is easy to engage with. They all commented that your personality and humour keeps them engaged and willing to learn. We have a great relationship with you as a home and as the manager I'm always pleased at how well my staff respond to you.
Thank you as always!
Suzy Elms (Manager)
Llwyndyrys Residential Home
Grange Lodge Care Home
Mind Consultancy provided Dementia Care & Korsakoff training. As this was our first experience of Dementia training, we found it very eye opening and very helpful to staff.
I would strongly recommend Mind Consultancy to other care providers as
a vital part of the training process within a care setting.
Brain Yahia, Care Home Manager
Mind Consultancy provided Dementia Care & Korsakoff training. As this was our first experience of Dementia training, we found it very eye opening and very helpful to staff.
I would strongly recommend Mind Consultancy to other care providers as
a vital part of the training process within a care setting.
Brain Yahia, Care Home Manager
Orchard House Care Home
Just to give you feedback ref-training session last week. You were very informative and spoke in layman's terms which my staff very much appreciated. The staff all felt at ease and able to interact and ask questions, they all said they very much enjoyed the training and learnt a lot from it to enable them to enhance their skills to carry out their duties with more knowledge and confidence. I will definitely be arranging more Sessions with yourself. An excellent informative course, a must for all who work with anyone with any form of dementia.
Regards
Liz Thomas, Manager
Orchard Residential Home
Just to give you feedback ref-training session last week. You were very informative and spoke in layman's terms which my staff very much appreciated. The staff all felt at ease and able to interact and ask questions, they all said they very much enjoyed the training and learnt a lot from it to enable them to enhance their skills to carry out their duties with more knowledge and confidence. I will definitely be arranging more Sessions with yourself. An excellent informative course, a must for all who work with anyone with any form of dementia.
Regards
Liz Thomas, Manager
Orchard Residential Home
Caerleon House Nursing Home
Yes training was very good. Received excellent feedback from staff members. They felt it was interesting and very informative. Thanks will be in touch soon.
Florence Conlin (Care Manager)
Yes training was very good. Received excellent feedback from staff members. They felt it was interesting and very informative. Thanks will be in touch soon.
Florence Conlin (Care Manager)
Neuadd Drymmau Care Home
"Mind Consultancy has played a pivotal role in developing staff understanding of our service users' and their specific cognitive conditions. The emphasis of the training is based upon improving the residents' quality of life and the team morale is always noticeably lifted after Mike's sessions."
Tim Valler
Home Magistrates
"Mind Consultancy has played a pivotal role in developing staff understanding of our service users' and their specific cognitive conditions. The emphasis of the training is based upon improving the residents' quality of life and the team morale is always noticeably lifted after Mike's sessions."
Tim Valler
Home Magistrates
Hi Mike,
When asked, the staff responded: ‘Good, he knows what he is talking about, and I have learnt a lot.’ The trainer and the training are good, it is interesting, fun and easy to listen to and learn. -Not boring like some trainers.’ ‘One of the best trainers we have had. Mike makes it easy to follow and to learn. The training is interesting and thorough.’
Aimee Watts
Deputy Manager
When asked, the staff responded: ‘Good, he knows what he is talking about, and I have learnt a lot.’ The trainer and the training are good, it is interesting, fun and easy to listen to and learn. -Not boring like some trainers.’ ‘One of the best trainers we have had. Mike makes it easy to follow and to learn. The training is interesting and thorough.’
Aimee Watts
Deputy Manager
Matron/Manager/Company Secretary:
Mrs. A. H. Williams, R.G.N.
Recently Mike undertook training at our Home covering topics such as Dementia, Management of Agression and POVA.
Care staff, nursing staff and ancillary staff attended these sessions. All of my staff thoroughly enjoyed the courses, which were very relevant to the challenges we meet in everyday situations.
Everyone felt positive and able to do their role with better understanding of dealing with our service users. We will be using Mike again, the training was very cost effective and I feel of great benefit to our organisation.
Anita Williams
Matron/Manager
Medhurst Residential Home
Hello Mike,
Regarding the training you provided re Challenging Behaviour. Everyone thoroughly enjoyed the training you provided. Very good presentation.
You kept everyone’s attention throughout.
Thanks very much.
Pauline Docherty.
Medhurst Residential Home.
Hello Mike,
Regarding the training you provided re Challenging Behaviour. Everyone thoroughly enjoyed the training you provided. Very good presentation.
You kept everyone’s attention throughout.
Thanks very much.
Pauline Docherty.
Medhurst Residential Home.
Hello Mike, here is some feedback from the staff this morning.
Regards Anne Pope.
Treetops Care Home
- I attended a Person Centred training session at Treetops provided by Mike. I thought that the course was most interesting and Mike the perfect teacher. It has definitely improved my quality of work and I think this training will benefit everybody.
- I found the training delivered on Person Centred Care was very informative and helpful in carrying out my role as a care practitioner. Good common sense approach to everyday situations. The way the course was delivered was easy to understand and I felt comfortable expressing opinions to Mike.
- I attended the Person Centered Course at Treetops and found it very enjoyable. Mike was very good at delivering the course material and made it very interesting.
Regards Anne Pope.
Treetops Care Home
Bridge House Care Home
Hi Mike
"It was lovely not to be talked AT, to have the interactive element made it more interesting".
"Mike appeared to know his stuff, and was easy to talk to".
"I felt comfortable asking questions, we were not made to feel as if we didn't know anything"
I would just like to add that we have used you for a few sessions, and after each session all the staff were very complimentary about your knowledge of the subject, the way you kept them interested in the subject, and the interaction that took place was very useful.
If you need anything else just let me know.
Thanks
Nicola
Home Manager
Plasgeller, Brynwood, Beacon Lodge and Glanbury Care Homes
Training Testimony
The training has been well received by staff who have attended. The subjects are important but can be difficult to engage with, and to relate to real life situations. However, the content and the way Mike engages the staff, using real life scenario's, makes it much easier for staff to relate to the content and to be able to see where it fits in with the protection of these most vulnerable of service users.
Chris
Home Manager
Care In Service Provider
Training Testimony
The training has been well received by staff who have attended. The subjects are important but can be difficult to engage with, and to relate to real life situations. However, the content and the way Mike engages the staff, using real life scenario's, makes it much easier for staff to relate to the content and to be able to see where it fits in with the protection of these most vulnerable of service users.
Chris
Home Manager
Care In Service Provider
MAYFLOWER RESIDENTIAL HOMES
Dear Mike,
I would like to express my sincere thanks for the delivery of the training you did for Mayflower Residential Home & our sister home Mayfield Residential Home with regards to Dementia Awareness/Challenging Behaviour.
We felt that the course was delivered in a professional manner and with good knowledge and understanding of the care home environment from you, and you delivered a good insight into how Dementia can affect all people not just the person with Dementia.
I have had several comments and feedback from my staff and all of them felt that the course as given them much better understanding, and also enhanced their knowledge of Dementia Disease and how this can effect elderly people in their everyday presentation and daily living task, also staff are much clear on being able to identify the on-set of Dementia in elderly people.
I think the course was delivered in a way that staff could relate to and on a very person centred approach bases by teaching staff how to deal with the person & also see the disease through the persons eyes, I felt that you took time to teach all my staff about the importance of effective communication when assisting a person with Dementia and being able to no their remit and when to ask for help if they required it.
I feel all staff benefited from your training and are more equipped to deal with people with a diagnosis of Dementia. All staff have a much better overview of Dementia/challenging behaviour that people can display but are now in a better position to identifying people’s level of Dementia needs since undertaking the training session.
I would like to take this opportunity to say a big thank you for all your hard work and knowledge you displayed on the day passing on valuable information to my staff, to enable them to deliver a much better standard of service to our residents having had this training from you.
I cannot express how grateful I am to you for this training and would not hesitate to use your service/company for future training purposes.
I look forward to working with you again in the future.
Yours Sincerely
D Priest
(Registered Manager)
Thank you for your training session.
The feedback I have had from all the staff that attended has been positive.
Everyone said they had got something from the training and went away better equipped to deal with challenging behaviour problems.
The training was interactive interesting relevant and valuable. The delivery was good, and everybody liked your style. They found it to be a friendly relaxed approach. The PowerPoint and handout was very good, which the staff found to be beneficial. There were some very useful tips, which made all feel confident
Thank You for all your effort
Dot
Brooklands Nursing Home
The feedback I have had from all the staff that attended has been positive.
Everyone said they had got something from the training and went away better equipped to deal with challenging behaviour problems.
The training was interactive interesting relevant and valuable. The delivery was good, and everybody liked your style. They found it to be a friendly relaxed approach. The PowerPoint and handout was very good, which the staff found to be beneficial. There were some very useful tips, which made all feel confident
Thank You for all your effort
Dot
Brooklands Nursing Home
Bramley House Residential Home
Mike was very professional in delivering his course information. It was carried out on a level of understanding. He gave scenarios involving those whom attended. Not just reading information from text & power-point. He made the session fun & interesting.
Regards
Paula
Mike was very professional in delivering his course information. It was carried out on a level of understanding. He gave scenarios involving those whom attended. Not just reading information from text & power-point. He made the session fun & interesting.
Regards
Paula
Baltimore House Residential Home
Having spoken to a few of the staff they really found the Person Centred Approach and Dementia course informative and helpful especially when having the experience of how it feels to be a person with dementia.
Many thanks
Deana Jukes
Manager
Having spoken to a few of the staff they really found the Person Centred Approach and Dementia course informative and helpful especially when having the experience of how it feels to be a person with dementia.
Many thanks
Deana Jukes
Manager
Belmont House Nursing & Residential Home
Many thanks Steve
- You delivered it at their level, so that they could understand it
- They thoroughly enjoyed it
- It was open to questions
- It was interesting and raised awareness.
Many thanks Steve
Afternoon Mike,
Just a quick email to let you know that the feedback from the staff regarding your Dementia Awareness course was very positive.
Staff felt that the information provided to them was of a very high standard and that you as a trainer was very knowledgeable.
They also felt that the way in which you delivered the training kept them engaged and made it enjoyable.
Kind Regards
Lindsey Davies
Home Manager
Cwrt Enfys
Just a quick email to let you know that the feedback from the staff regarding your Dementia Awareness course was very positive.
Staff felt that the information provided to them was of a very high standard and that you as a trainer was very knowledgeable.
They also felt that the way in which you delivered the training kept them engaged and made it enjoyable.
Kind Regards
Lindsey Davies
Home Manager
Cwrt Enfys
Bridge House Care Home
Hi Mike
My staff have thoroughly enjoyed the training provided by Mike, the staff come out of his training courses asking to be signed up for the next. Mike has made the training specific and adapted it to the needs of our home. Mike has given us ongoing support and information not just during training but has continued in between training courses. Thank you Mike for all your help.
Regards
Rachel
Hi Mike
My staff have thoroughly enjoyed the training provided by Mike, the staff come out of his training courses asking to be signed up for the next. Mike has made the training specific and adapted it to the needs of our home. Mike has given us ongoing support and information not just during training but has continued in between training courses. Thank you Mike for all your help.
Regards
Rachel
West Bank Residential Home (Buckland Care Ltd)
Good afternoon,
After receiving several training sessions from Mind Consultancy with Mike John I can say in all honesty that I and all staff who attended thought they were extremely informative and training was actually a pleasure and not a chore! All sessions were conducted in a professional manner and therefore we would not hesitate in using this service again.
Kind Regards
Sarah
Good afternoon,
After receiving several training sessions from Mind Consultancy with Mike John I can say in all honesty that I and all staff who attended thought they were extremely informative and training was actually a pleasure and not a chore! All sessions were conducted in a professional manner and therefore we would not hesitate in using this service again.
Kind Regards
Sarah
I really enjoyed, thought the information was very good information. Was able to ask a lot of questions, learn a lot and enjoy the sessions.
He had a very person centred approach and explained the importance of what we do and why we do it.
Had the service users best interests at heart and good information and knowledge to pass on to the staff teams.
Regards,
Joe Parker
Senior Support Worker & PBM ABMU trainer
The course was very informative and had allot of relevant knowledge. The trainer was very professional and engaged with the trainees very well, he was knowledgeable and kept everybody on their toes during the Q and A throughout the course.
I would highly recommend this trainer (Mark) I think his name was.
Thanks
Ben Griffiths
Senior Support Worker
The training and trainer were both fantastic.
The training was very informative and helped me regain knowledge surrounding mental health. The training will allow me to be better at my job.
The trainer was very knowledgeable in the field and was able to present the training very clearly to all.
All staff that attended the training were more than happy with the overall experience
Thanks,
Lewis Rogers
Senior Support Worker
He had a very person centred approach and explained the importance of what we do and why we do it.
Had the service users best interests at heart and good information and knowledge to pass on to the staff teams.
Regards,
Joe Parker
Senior Support Worker & PBM ABMU trainer
The course was very informative and had allot of relevant knowledge. The trainer was very professional and engaged with the trainees very well, he was knowledgeable and kept everybody on their toes during the Q and A throughout the course.
I would highly recommend this trainer (Mark) I think his name was.
Thanks
Ben Griffiths
Senior Support Worker
The training and trainer were both fantastic.
The training was very informative and helped me regain knowledge surrounding mental health. The training will allow me to be better at my job.
The trainer was very knowledgeable in the field and was able to present the training very clearly to all.
All staff that attended the training were more than happy with the overall experience
Thanks,
Lewis Rogers
Senior Support Worker